When is Prompt Urgent Care not right for me?
If you feel that your condition is life-threatening you need to be seen in a regular Emergency Room as soon as possible. Please see our services page for more details about what we can and can not treat.
Do you accept my insurance?
Prompt Urgent Care is a participating provider with many insurance plans including BCBS, Humana, Tricare , Medicare , Medicaid , United Healthcare , Aetna and many others.
Do I need to make an appointment to come to Prompt Urgent Care?
No, we are a walk-in clinic. This enables our patients to be seen at their convenience.
What do I need to bring with me when I come to Prompt Urgent Care?
Please bring your most recent insurance card, driver's license or photo ID and any important medical information. Please be sure to let our staff know of ANY allergies, current medications and your medical history.
What are your hours? Are you open holidays?
Open 7 days/ week - 9:00 am to 7:00 pm
We are open all major holidays
What are the typical wait times at Prompt Urgent Care?
Typical visit times at Prompt Urgent Care are less than one hour, door to door.
I have a question about my bill, who should I call?
For billing questions, please call 210-585-2273